Introduction

At Qatar Furniture Market, we specialize in custom-made and made-to-measure furniture solutions designed according to each customer’s requirements.

Due to the personalized nature of our products, our refund and return policy is designed to ensure clarity and transparency throughout the ordering process.

Custom-Made Products

Most of our products are customized based on customer requirements, including measurements, designs, colors, materials, and specifications.

Once production has started, custom-made products cannot normally be cancelled, returned, or exchanged.

Customers are responsible for reviewing and approving all details before confirming their order.

Order Confirmation & Approval

Before production begins, customers must confirm all important details including:

• Measurements and dimensions
• Product design
• Fabric and material selection
• Colors and finishes
• Final specifications

Production will begin only after customer approval of the confirmed order details.

Damaged or Incorrect Products

If a product is delivered damaged or does not match the approved order specifications, customers should contact Qatar Furniture Market within 48 hours of delivery.

Our team will review the concern and, where applicable, provide a suitable solution based on the product condition and order details.

Non-Returnable Items

The following items are generally not eligible for return or refund:

• Custom-made furniture
• Made-to-measure curtains and blinds
• Customized sofas and upholstery
• Products manufactured according to customer specifications

Quality Commitment

We are committed to delivering high-quality furniture and interior solutions.

Every order is prepared with attention to detail and quality standards to ensure customer satisfaction.

Contact Us

If you have any questions regarding our Refund & Return Policy, please contact our team.

Phone: +974 5000 4612
Email: qatarfurnituremarket@gmail.com